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Torlixa

Privacy Policy

Last updated: December 4, 2025

This Privacy Policy describes how Torlixa ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at torlixa.online and any related services, programmes, or content we provide (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.

1. Who We Are

Torlixa is a mentorship and professional development platform focused on social casino game development. Our registered address is 31 Stapleford Rd, Luton LU2 8AX, United Kingdom. If you have any questions about this policy, you may contact us at info@torlixa.online or by telephone at +441384486896.

2. Information We Collect

2.1 Information You Provide Directly

  • Full name and contact details, including email address and telephone number
  • Account registration information such as username and password
  • Billing and payment information processed through our payment providers
  • Profile information, including professional background, skills, and career goals
  • Communications you send to us, including enquiries, support requests, and feedback
  • Content you submit through our platform, including code samples, project files, and session notes

2.2 Information Collected Automatically

  • IP address and approximate geographic location derived from it
  • Browser type, version, and operating system
  • Device identifiers and technical characteristics
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and search terms used to find our Services
  • Session timestamps and interaction data
  • Cookies and similar tracking technologies as described in Section 7

2.3 Information from Third Parties

  • Information from payment processors confirming transaction status
  • Analytics data from third-party analytics providers
  • Information you choose to share when connecting third-party accounts

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and deliver the Services you have requested
  • To match you with appropriate mentors and facilitate mentorship sessions
  • To process payments and manage billing
  • To communicate with you about your account, bookings, and programme progress
  • To send you service-related notifications, including scheduling reminders and session follow-ups
  • To send you marketing communications where you have given consent or where we have a legitimate interest, and to provide you with the ability to opt out at any time
  • To personalise your experience and tailor content and recommendations to your goals
  • To analyse usage patterns and improve the functionality and quality of our Services
  • To detect, investigate, and prevent fraudulent or unauthorised activity
  • To comply with our legal obligations and enforce our terms

4. Legal Bases for Processing

We process your personal information only where we have a valid legal basis to do so. Depending on the context, we rely on one or more of the following:

  • Performance of a contract: Processing is necessary to provide the Services you have signed up for
  • Legitimate interests: We process data to operate, improve, and secure our Services, provided those interests are not overridden by your rights
  • Consent: Where you have explicitly agreed to a specific use of your data, such as receiving marketing emails
  • Legal obligation: Where processing is required to comply with applicable law

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party companies to assist in operating our Services, including hosting providers, payment processors, email delivery services, analytics providers, and customer support tools. These parties are authorised to use your information only as necessary to perform services on our behalf and are bound by appropriate confidentiality and data protection obligations.

5.2 Mentors and Programme Participants

Where necessary to deliver your mentorship programme, limited profile and session information may be shared with your assigned mentor. Mentors are required to keep this information confidential.

5.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred to the relevant party. We will notify you before your information becomes subject to a materially different privacy policy.

5.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or where we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, and for a reasonable period thereafter to satisfy our legal, accounting, and reporting obligations. When information is no longer required, we securely delete or anonymise it. If you request deletion of your account, we will process that request subject to any overriding legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. Cookies are small text files stored on your device. We use the following categories of cookies:

  • Strictly necessary cookies: Required for the website to function and cannot be switched off
  • Performance and analytics cookies: Help us understand how visitors interact with our Services so we can improve them
  • Functional cookies: Enable enhanced functionality and personalisation
  • Marketing cookies: Used to deliver relevant advertising and track campaign effectiveness, used only with your consent

You may control cookies through your browser settings or through any consent management tool we make available. Disabling certain cookies may affect the functionality of our Services.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that inaccurate or incomplete information be corrected
  • Erasure: Request deletion of your personal information, subject to legal retention requirements
  • Restriction: Request that we limit the processing of your information in certain circumstances
  • Portability: Request that we provide your information in a structured, commonly used, machine-readable format
  • Objection: Object to processing based on our legitimate interests or for direct marketing purposes
  • Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at info@torlixa.online. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorised use of your account.

10. International Data Transfers

Our Services are operated from the United Kingdom. If you are accessing our Services from outside the United Kingdom, your information may be transferred to and processed in countries that may have different data protection standards. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms.

11. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18 without appropriate consent, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us at info@torlixa.online.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over and assume no responsibility for their content or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of the Services after any changes constitutes your acknowledgement of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below:

  • Email: info@torlixa.online
  • Phone: +441384486896
  • Post: Torlixa, 31 Stapleford Rd, Luton LU2 8AX, United Kingdom